Shipping & Returns

For next day delivery please ensure you order before 1pm. (Excludes weekends)

For deliveries outside of England please allow an extra 1-2 working days

All deliveries are Monday-Friday. (Saturday if paid for Saturday Delivery) (Excluding public holidays) Delivery times are an estimate, under some circumstances, delivery times may be longer than expected.

If you need an order by a specific day, please inform the team and we’ll do our best to accommodate.

At the moment we only deliver to the UK, Channel Islands & IOM.

RETURNS

If for whatever reason you’re not happy with your order, you may return your goods to us. Please ensure that you return your goods within 7 days of receipt.

 

We do not offer free returns unless goods are damaged.

If you wish to make a return, please send an email to sales@giraffecocktails.com stating your order number.

Refunds will be processed once received by us, please allow up-to 7 days for refunds to be processed.

HELP

If you need any help with an order, have some issues or just fancy a chat, please get in touch with the team. sales@giraffecocktails.com We aim to get back to you within 2 hours.